1. General

Tripti Mart Store is an online platform offering Dashakarma products, Puja Samagri, Wedding Ritual Items, Religious Essentials, and related products. By using our website, you agree to these Terms & Conditions.

2. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However, slight variations in color, packaging, size, or appearance may occur.

3. Orders & Payments

• All orders are subject to availability and acceptance.
• We reserve the right to cancel or refuse any order at our discretion.
• Full payment must be received before order processing for prepaid orders.
• Cash on Delivery (COD) may be available for selected locations.

4. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or other unforeseen circumstances.
• Customers are responsible for providing accurate shipping information.
• Tripti Mart Store is not liable for delays caused by incorrect addresses or customer unavailability.

5. Returns & Refunds

Customers must report any damaged, defective, missing, or incorrect product within 48 hours of delivery.

To request a return or refund, please contact our customer support team with:

• Order Number
• Product Photos
• Description of the issue

Claims submitted after the specified reporting period may not be eligible for return, replacement, or refund.

6. Customer Support

For any issue regarding orders, returns, refunds, damaged products, delivery concerns, or product inquiries, customers are requested to contact our customer care team immediately through the contact information provided on our website.

7. Cancellation Policy

• Orders can be cancelled before shipment.
• Once an order has been dispatched, cancellation may not be possible.
• Refunds for approved cancellations will be processed according to our refund policy.

8. Intellectual Property

All content, logos, images, product descriptions, graphics, and website materials are the property of Tripti Mart Store and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

Tripti Mart Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

10. Privacy

Customer information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

11. Changes to Terms

Tripti Mart Store reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the Contact Us page on our website.